Welcome to Bishop Imports

I worked with Wendy to purchase a Lexus GX460 from out of state and had a great experience. She was easy to communicate with, transparent throughout the process, and helped coordinate transport to Colorado. Buying a car remotely can be a little nerve-racking, but Wendy made the transaction smooth from start to finish. The vehicle arrived exactly as described and everything went very smoothly. I’d happily work with her again.

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I purchased a truck from you in November. I have reached out to my salesman Joe Young and whoever in finance emailed me. Issues I had was with the dealer prep fee. I advised Joe I did not want window tint because I will have my person do the % I want and all ceramic. He advised it was already done and could not be removed. The other main part of the fee was a second key ( I have Alpha OBD and make my own keys). I had a hauler pick the truck up. There was a check engine light on. ... Read More

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DealerRater - Feb 6, 2026

I purchased a truck from you in November. I have reached out to my salesman Joe Young and whoever in finance emailed me. Issues I had was with the dealer prep fee. I advised Joe I did not want window tint because I will have my person do the % I want and all ceramic. He advised it was already done and could not be removed. The other main part of the fee was a second key ( I have Alpha OBD and make my own keys). I had a hauler pick the truck up. There was a check engine light on. It was for irrational thermostat. Joe advised the sensor had been replaced and just needed the light cleared (which they did). When I received the truck the check engine light was back on for the thermostat and I noticed the tint on the front windows is from the original owner (tint shop sticker in the tint) and had damage to the tint, the rest of the windows are factory stain not tinted. Finally today I had the thermostat replaced. The thermostat and the integrated temperature sensor are still original and were not changed. I am not even sure what pain protection is on the truck. My detail guy had to do paint correction to ceramic coat the truck properly. My experience with this dealership is not good at all. There is a huge lack of integrity. I feel scammed for almost $2,000 of dealer prep that was not done. I have paid $2,000 for a second key that I can make for $70 at this point. I have paid out of pocket a $750 paint protection $775 ceramic tint job including removing the original damaged tint , $350 thermostat replacement. All things I was told were done and can not be removed from the invoice. I have left a negative review online to which someone replied to contact the manager. I reached out to the finance person via email and asked they forward my email of concerns to the GM. It also included the text history of how the windows were tinted, the paint protection was completed, and a key was made. I am hoping for some actual resolution to this situation.

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Buyer beware! Once you deal with this business it becomes very obvious why their BBB accreditation has been revoked and they continue to pile up complaints with BBB and the state of Texas. You’ve been warned - Bishop Imports LLC is an unmitigated disaster of a dealership. Any high end vehicles they sell have extensive damage or troubled maintenance history. They will list and sell high end cars without holding the title and they mistreat the cars while under their inventory (leave high-6 figure cars parked in harsh Texas weather, not kept on battery tenders etc.). Their employees will ... Read More

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DealerRater - Jan 29, 2026

Buyer beware! Once you deal with this business it becomes very obvious why their BBB accreditation has been revoked and they continue to pile up complaints with BBB and the state of Texas. You’ve been warned - Bishop Imports LLC is an unmitigated disaster of a dealership. Any high end vehicles they sell have extensive damage or troubled maintenance history. They will list and sell high end cars without holding the title and they mistreat the cars while under their inventory (leave high-6 figure cars parked in harsh Texas weather, not kept on battery tenders etc.). Their employees will misinform you and not be transparent. They will say yes to everything you want to hear to get your money or signature, then the rest is up to chance to work out. I’m shocked these high end brands like Maserati would allow such an incompetent dealership to represent their brands. Steer clear and avoid the headaches. On top of that they’ll try to nickel and dime you and pad your sale with useless “packages” and fees. There are several other Italian/Euro dealers in DFW, make sure you skip over this one for your financial safety and sanity.

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Watch for their lies. A $2,000 package was added to the sale price. I asked for it to be removed and they said it could not be. It was for a second key and tint and paint protection I did get a second key, nothing on the paint as per my detail guy, the tint is from the previous owner (there is a sticker with the company info) and the tint has damaged spots. Reached out and they have done nothing to make it right. I guess a second key cost me $2,000. The dents on the truck were conveniently not in ... Read More

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DealerRater - Dec 17, 2025

Watch for their lies. A $2,000 package was added to the sale price. I asked for it to be removed and they said it could not be. It was for a second key and tint and paint protection I did get a second key, nothing on the paint as per my detail guy, the tint is from the previous owner (there is a sticker with the company info) and the tint has damaged spots. Reached out and they have done nothing to make it right. I guess a second key cost me $2,000. The dents on the truck were conveniently not in the pictures. Overall a poor experience and feel taken for an extra $2,000.

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**Update - Better Business Bureau Accreditation Revoked** This is NOT a BBB accredited business anymore. Last year I bought a used Maserati Quatt SQ4 with 63000/m from this dealership. This was not my primary driver. When I test drove it, the steering wheel made a weird squeaking noise sometimes while turning. The sales person said it was just something that needed lubricating. The brakes also squeaked when stopping. I was told the rotors and pads had all just been changed after an inspection, and perhaps it was a brake grease thing. I asked for documentation of this, which I received. ... Read More

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DealerRater - Nov 23, 2025

**Update - Better Business Bureau Accreditation Revoked** This is NOT a BBB accredited business anymore. Last year I bought a used Maserati Quatt SQ4 with 63000/m from this dealership. This was not my primary driver. When I test drove it, the steering wheel made a weird squeaking noise sometimes while turning. The sales person said it was just something that needed lubricating. The brakes also squeaked when stopping. I was told the rotors and pads had all just been changed after an inspection, and perhaps it was a brake grease thing. I asked for documentation of this, which I received. It was also posted in the maintenance records for the vehicle on carfax, as well that all were changed, along with an intense inspection (100 and something point, etc). I bought the car along with two years of their recommended Axiom warranty, gold package. I drove it back to Dallas for maintenance 2 months later, with only the mileage added of driving it from the dealership to home and back. I requested they do whatever lube the steering wheel needed and grease the still squeaking brakes. At that point they told me the entire steering column needed replaced to the tune of $4500. There was also a rear main seal leak, Another 5k to fix. Warranty would cover none of it. I did neither of those, and basically garaged it for a year. Today I took it elsewhere for an oil change and tire rotation, and they showed me the rotors... which are shot and obviously had NEVER been changed (Another $5000). I don't think it's a coincidence that Bishop noted the vehicle needed new rotors and pads. They obviously notated it but never actually changed them. Maybe they intended to do so, but it sold first. Do your homework before you believe the info included in their online vehicle postings. If you're buying something under 50k, your vehicle probably wasn't a priority. When I drove my quattroporte over for that first maintenance, they lost it. I was scheduled to pick up the vehicle at this time. It took an hour to get them to acknowledge me, then they said they couldn't find my car. I waited another hour. Eventually, a sales person let me go behind the lot to the back, into the garage, etc to find my car. I had to find it myself. If you're not buying an extreme upper-end vehicle here, don't be surprised to feel that you, as a customer, are forgettable. Your business wasn't appreciated and your new vehicle wasn't worth the service promised. And maybe not even worth remembering where it was discarded.

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I went to this dealership to buy an electric car . I test-drove it and liked it, and no one mentioned any issues. Edgar, the person who sold me the car, told me it came with a Level 2 charger, but when I bought it, it turned out to be Level 1—and it didn’t even work. They also said the car had a Tesla adapter and could charge at any outside station, which was not true, so I had to spend my own money on a new charger. A few days later, I noticed the tires were flat. I went back, ... Read More

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DealerRater - Nov 10, 2025

I went to this dealership to buy an electric car . I test-drove it and liked it, and no one mentioned any issues. Edgar, the person who sold me the car, told me it came with a Level 2 charger, but when I bought it, it turned out to be Level 1—and it didn’t even work. They also said the car had a Tesla adapter and could charge at any outside station, which was not true, so I had to spend my own money on a new charger. A few days later, I noticed the tires were flat. I went back, and they just changed the tires and told me everything was fine. Do you really think the person who changed the tires didn’t see that the rim was broken? Later, I went back again, and they looked at the car one more time but still claimed nothing was wrong. When I finally discovered the rim was actually broken, they refused to take responsibility and said I would have to pay 50% of the cost to replace it. On top of that, the rim they offered was more expensive than what the official Volvo dealer charges. Even after explaining everything to Brad Cherry, the manager, nothing was done to fix the situation. I ended up having to repair everything elsewhere and pay out of pocket. This dealer is dishonest, careless, and misleading. They ignore real problems and make excuses instead of helping their customers. Do not buy from this dealer.

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I came in here on the 6th of March. It took the sales lady fifteen seconds to decide she didn't want to do business. I never even saw the car. She kept asking over and over after answering the first time about $ 10,000 down like that was supposed to be something extremely hard to have. Pretty xxxx poor service for selling entry-level luxury cars. She also didn't disclose that the car was a demo. I went down the next day and bought a Tonale in Houston. Thank you for wasting my time.

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Jay Q was the man! The entire staff was very friendly and the process of buying my car couldn’t have gone any better. Will definitely be back in the future when I am looking for a new car!

10/10 experience with JQ! He helped my husband and I find the perfect Tesla and kept great communication over the few days it took us to get to the dealership as we live out of town. The place is very inviting with great amenities while you wait!

I cannot thank Jordan and Jonathan enough for what they did for me. Had an issue come up and they went above and beyond to make things right! Communicated everything well and were extremely understanding and very responsive. Super grateful for them taking time from their day to take care of my situation and it was done in a timely manner. I will always recommend friends and family to this dealership. The customer service they offered was outstanding!!!--Ya'll have a great team, thank you again!